Refund policy

You’re in for a treat. We are on a mission to feed your skin, quite literally, with products so natural and nutritious you could almost eat them (please don’t). We’re proud of what we make, and we believe that once you try us you’ll fall in love. However, we recognize that not  every product will work for every customer, so we’ve made it easy for you to try our stuff without any risk.

We understand that everyone has their own personal tastes, senses and preferences, and that's ok, so if for any reason you are not happy with our natural products then you are welcome to issue a refund without returning. We guarantee 50% refund* without returning the products.

All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing natural skin products, so please be honest with us, we really appreciate it!

If you aren't satisfied with your Bali Soap USA products, please contact us at balisoapusa@gmail.com within 30 days of your order delivery date!